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Copyright © 2019 Patricia Ochudlo

FAQ               PRIVACY POLICY                IMPRESSUM             AGB                RETURN POLICY

hey there!

I'm patricia

An emerging artist and designer from Germany.

It is my mission to inspire you and use my creativity in ways that add to the beauty of this world.

Learn more here

connect with me @itspARTicia

RETURN POLICY

 

100 % satisfaction guaranteed.

We stand behind everything we sell.

If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase.

Shipping fees are not covered.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Please send an e-mail to patriciaochudlo@gmail.com informing us about why you decided to return your item.

Shipping 

To return your product, you should mail your product to: 

Patricia Ochudlo 

Eichendorffstraße 8D

76344 Eggenstein, GERMANY

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

Once your return is received, we will send you an email to notify you that we have received your returned item.

Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment.

Refunds or replacements for damaged items 

If an item arrived damaged in transit, you are eligible for a free replacement or a 20% refund of item cost.

Please email a photo of damage and your receipt to patriciaochudlo@gmail.com

If you would like a replacement, you will be asked to cover the shipping fees.

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